Bias Works to Corrupt Results and Destroy Quality Assessment

By The NEAT Glass

Bias Works to Corrupt Results and Destroy Quality Assessment

It’s Not that Simple

Psychological Attitudes; the Quest for Best, where Biases Lurk

These attitudes strongly influence consumer behavior. Each year, the Wine Spectator list of the 100 “Best” Wines of 202X inspires thousands of wine lovers to tear out the summary page and rush to secure a few of the highest-ranked bottles. Distributors allocate scarce, sought-after brands to stores with the highest sales volumes, while surging demand drives prices upward. Long lines, limited availability, and prices beyond many consumers’ means leave frustrated buyers competing for access. The marketplace turns hostile.

Bias can be Worked into the Story or Twist the Vocabulary by Marketing

SIPawards

Storytelling: • Compelling narratives of history, heritage, and craftsmanship, creating an emotional connection with consumers, suggesting a rich and authentic backstory. Bias can come in your attitude toward the story.

Twisted Marketing Science/Pseudo-Scientific Language: Many brands use complex-sounding scientific terminology to describe manufacturing processes suggests a higher level of sophistication or intellect unsupported by science  (e.g., “proprietary molecular aging,” “scientifically crafted.”). Bias can come from your opinion of the language used.

Other Attitudes Work in Concert with Biases to Corrupt Quality Assessment

Brands that make the “best” lists are usually (1) scarce and pricey, (2) received good reviews from popular reviewers, or (3) won medals at prestigious competitions. As consumers turn to these prioritized lists to make buying decisions, they surreptitiously avoid personal accumulation of “unnecessary” baggage-knowledge-details.  As a rule, impatience automatically dismisses any inkling of the concept of making meaningful personal choices and will corrupt quality assessment.

Well-worn Practices Create Bias, and Science Creates Upheaval

Evaluators Biases Corrupt Results, Destroy Quality Assessments

If organizers allow competition judges to participate without screening, they may produce disastrous results. As you read the biases below ask yourself whether you judge impartially, even for your own purchases. This exercise can teach you a great deal if you are willing to acknowledge that your own faults may affect fairness and accuracy. Corrupt data is useless to everyone.

Bias List (Partial)

Confirmation Bias:  Occurs when one seeks out, interprets, and chooses to remember only information confirming preexisting beliefs.  People turn myth into accepted fact when they embrace information that supports their existing views and ignore or dismiss contradictory evidence. Experts often reinforce these beliefs when they view scientific explanations as threats to the opinions they previously defended. In addition, confirmation bias sustains myths and deeply rooted false beliefs throughout religion, politics, and social media, and it may represent one of today’s greatest barriers to the acceptance of science.

Availability Heuristic Bias: The tendency to overestimate the importance of readily available information.  Recent news of a rare event leads one to believe it is a common occurrence.

Anchoring and Adjustment Bias: Relying too heavily on the first piece of information read because it confirms pre-existing beliefs.

Hindsight Bias: An event was predictable or expected, simply because it has already occurred.

Overconfidence Bias: Overestimation of knowledge, capabilities, and confirmation of the accuracy of beliefs and predictions.

Self-Serving Bias:  Successes are the result of personal efforts and talent; failures are someone or something else’s fault. This can be an easily recognized bias, and it will corrupt quality data.

Dunning-Kreuger Effect:  Individuals with low ability or knowledge tend to overestimate their ability/knowledge.  Conversely, those with a high degree of ability/knowledge tend to underestimate themselves.  Ultimately, Dunning-Kreuger is about individual self-assessment of expertise and competence.

Biases Work to Corrupt Results and Destroy Quality Assessment Enjoying the pure sociality of the experience may be a groupthink bias

Groupthink Bias: The group values consensus and cohesion over critical thinking.

Status Quo Bias:  Preference to stay the same, even if change is beneficial (avoid unknown consequence or loss).

Loss Aversion:  Prefer avoiding a loss over acquiring gains (risk aversion)

Negativity Bias: Giving more weight and importance to negative information than to positive information or experiences.

Recency Bias:  Placing more importance on recent information than older ones when making judgments.

Summary

Bias is least understood and seldom recognized but plays a big role to producing corrupt data and quality assessment. The true unbiased judge is open-minded and strives to understand things scientifically, with the ultimate goal of improving judgment, buying decisions, and ultimately, personal satisfaction.  Ultimately, that true judge and evaluator is you, because you are the only one who knows what you like or dislike.  Not to mention that knowing yourself is the only way to be fair with others while properly assessing quality.

If you rely on others’ opinions, ask yourself “Is the critique fair and unbiased?”  Question the information:  Is it rational, does it correlate with other sources, are they (or am I) practicing a bias? 

Reading and listening are indispensable tools, but developing a sharp sense of recognizing and retaining accurate information is key to enhancing enjoyment and has other far-reaching benefits – if you let it. Recognizing and controlling personal biases is the first step. It will help you to avoid corrupt, non-repeatable findings, and improve your evaluation of quality characteristics. Discover how one independent research study is a good example of eliminating biases. Journal paper on ethanol and spirits evaluations

Bio: George F Manska, CR&D, Arsilica, Inc.

Qualifications: Published sensory science researcher, and entrepreneur. BSME, NEAT glass co-inventor

Mission: Replace myth and misinformation with scientific truth through consumer education.

Note: Enrolled NEATNEWS subscribers are entitled to 10% discount on all purchases and free shipping over $55 for as long as you are enrolled. Coupon code: ILUVNEAT

About The Author

The NEAT Glass

Discovered and developed Naturally Engineered Aroma Technology (NEAT) to enhance the presentation and perception of spirits by separating the disagreeable, numbing aromas of ethanol alcohol from characteristic spirit essences. NEAT connects human physiology, chemistry, and basic physics to improve glassware design to appeal to the flavor senses of smell and taste. Glassware today is designed in the styling studio, and marketing is added later to sell the design and insinuate function.

Our mission is to educate the public and industry professional to improve knowledge on nosing and tasting spirits. Scientifically designed glassware exposes all traits of a spirit, good and bad, and raises the bar of excellence by exposing the true quality previously hidden by nose numbing ethanol. We are: Changing the Way the World Drinks. NEAT is the Shape of Flavor, and Form Follows Function.

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The NEAT Glass (CSO) Corporate Strategy Officer, inventor and entrepreneur, (CRD) Chief Research and Development Arsilica, Inc.